Welcome to FinPros Partners. These Terms of Service ("Terms") govern your access to and use of finprospartners.com (the "Website") and our services as a Direct Selling Agent (DSA). By using the Website, you agree to these Terms in full. If you don't agree, please do not use the Website.
1. About Us
FinPros Partners is a sole proprietorship operated by Mr. Ashish Dutt Chhirolya, with its registered office at:
Jindal Road, Bhagwanpur, Near Kwality Restaurant
Raigarh, Chhattisgarh, India
Phone / WhatsApp: +91 78699 20319
Email: ashishchhirolya@finprospartners.com
We act as a Direct Selling Agent (DSA) for various banks and Non-Banking Financial Companies (NBFCs) and provide allied services such as insurance and investment guidance.
2. Nature of Our Services
FinPros Partners does not lend money directly. We:
- Help you compare loan products from multiple banks and NBFCs
- Assist with documentation and application submission
- Guide you through the loan approval and disbursement process
- Provide referral services for life and health insurance, and investment products
The final decision on loan approval, interest rate, tenure, and terms is made solely by the partner bank/NBFC based on their internal policies and your eligibility. We do not guarantee approval, specific rates, or specific outcomes.
3. Eligibility to Use the Website
- You must be at least 18 years old.
- You must be a resident of India and have legal capacity to enter into binding agreements.
- The information you submit (in the enquiry form, WhatsApp, or in person) must be true, accurate, and your own.
4. Permitted Use
You may use the Website to:
- Browse information about our services
- Use the EMI calculator and document checklist tools
- Submit enquiries and documents through approved channels
- Contact us for information or to request services
5. Prohibited Use
You agree NOT to:
- Submit false, misleading, or fraudulent information
- Impersonate any person or entity
- Use the Website for any unlawful purpose or in violation of any applicable law (including RBI regulations)
- Attempt to interfere with the Website's security, functioning, or other users
- Scrape, copy, or republish content without prior written consent
- Use automated tools (bots, crawlers) other than well-known search engines
- Submit malicious code, viruses, or harmful payloads via any form
6. Intellectual Property
All content on the Website — including the FinPros Partners brand name, logo, text, graphics, layout, and code — is the property of FinPros Partners or its content providers and is protected under Indian Copyright Act 1957 and Trade Marks Act 1999. You may not reproduce, distribute, or create derivative works without written permission.
Bank and NBFC logos shown on the Website remain the trademarks of their respective owners and are used solely for identification of partner relationships.
7. EMI Calculator & Tools
The EMI calculator and other tools on the Website provide indicative estimates only, based on standard formulas. Actual EMI, interest rate, processing fees, and total cost are determined by the lender based on their policies and your loan profile. The calculator output is not a quotation, offer, or commitment.
8. Third-Party Links & Services
The Website contains links to third-party websites (banks, NBFCs, WhatsApp, Google Maps). We don't control these sites and are not responsible for their content, privacy practices, or availability. Your interactions with third parties are governed by their own terms.
9. Fees & Charges
Our consultation and DSA services are typically free of charge to the customer. We are compensated through commissions paid by the lender/insurer upon successful disbursement or sale.
If any service involves a fee (e.g., processing or convenience charges levied by a partner bank), it will be clearly communicated to you in writing before you commit. Never share OTPs, ATM PINs, internet banking passwords, or card CVVs with us or anyone — we never ask for these.
10. Disclaimers & Limitation of Liability
The Website and our services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law:
- We do not warrant that the Website will be error-free, uninterrupted, or virus-free.
- We are not liable for any indirect, consequential, or incidental loss arising from use of the Website.
- Our total liability for any direct loss arising in connection with the Website shall not exceed ₹5,000.
- We are not responsible for delays, denials, or unfavourable terms applied by partner lenders.
For full disclaimers, please refer to our Disclaimer page.
11. Indemnity
You agree to indemnify and hold harmless FinPros Partners and its proprietor from any claims, damages, or costs arising from your breach of these Terms or your misuse of the Website.
12. Termination
We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have violated these Terms.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes constitutes acceptance.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute arising from these Terms or the Website shall be subject to the exclusive jurisdiction of the courts at Raigarh, Chhattisgarh.
15. Grievance Redressal
For any grievance, concern, or complaint, please contact:
Mr. Ashish Dutt Chhirolya
Founder, FinPros Partners
ashishchhirolya@finprospartners.com
+91 78699 20319
We aim to acknowledge complaints within 2 business days and resolve them within 30 days.
16. Contact
Questions about these Terms? Reach us via the channels above or visit our office during business hours (Mon–Sat, 10 AM – 7 PM).